Privacy Policy

Data Controller

Simple Removals & Logistics (“we”, “us”, “our”) is the data controller responsible for your personal data.

Personal Data We Collect

We may collect and process the following personal data:

• Name, email address, and telephone number
• Postcodes and address details related to a move
• Information submitted via enquiry or quote forms
• Communications sent to us by email, phone, or messaging services
• Technical data such as IP address and browser information

How We Use Your Data

We process personal data to:

• Respond to enquiries and provide quotes
• Deliver removals and logistics services
• Communicate regarding bookings or service updates
• Comply with legal and regulatory obligations

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Performance of a contract or steps taken prior to entering a contract
• Legitimate interests in operating and managing our business
• Compliance with legal obligations
• Consent, where required

Data Sharing

We do not sell personal data. We may share data with trusted third parties only where necessary to deliver our services or meet legal requirements, including insurers, professional advisers, and service providers.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.

Your Rights

You have rights under UK data protection law, including the right to access, correct, erase, restrict, or object to processing of your personal data, and the right to data portability where applicable.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Cookies

Our website may use cookies and similar technologies. You can control cookies through your browser settings.

Complaints

If you have concerns about how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Contact

For questions relating to this Privacy Policy, please contact:

Simple Removals & Logistics
Northamptonshire, United Kingdom