Clear answers to the questions we hear most. If yours is not here, call us on 07346 762283 or use our and we will come straight back to you.
Moving brings a lot of questions, and we would rather answer them before moving day than on it. Below are the questions we get asked most often, grouped by topic. Everything here reflects how we actually work, with no vague reassurances. You can also or .
Call us on 07346 762283, send a WhatsApp, or fill in the . We will come back to you with a clear, itemised price based on your property size, access at both ends, the distance involved, and any extra services you need. Every quote is confirmed in writing before any deposit is taken.
Yes. Requesting a quote costs nothing and carries no obligation. Fill in our or call us directly and we will provide a fixed written quote. You decide whether to go ahead.
Yes. Larger moves are usually quoted on a fixed-price basis so you know the exact cost before moving day. Smaller moves, such as a single room or a studio flat, are often better suited to an hourly rate. We will recommend the right option when you call or .
Yes. For larger or more complex moves, we offer a video survey so we can assess the volume of belongings, any access challenges, and any specialist items before confirming a fixed price. to arrange a video survey ahead of your move.
We ask for a deposit to secure your moving date, but only after you have received a written quote and confirmed you want to go ahead. and no deposit is taken until the written quote is in front of you.
Arrival times are agreed in advance as part of your move plan. We confirm the window the day before and keep you updated if anything changes. We do not give a vague eight-hour slot. You can outline your timing requirements when you .
It happens, and we plan for it. as soon as you know and we will do everything possible to shift your booking. We keep capacity available for exactly this situation.
Yes. Standard furniture disassembly and reassembly is included as part of our . Let us know at the quote stage if you have anything complex, such as large wardrobes, bed frames with storage, or built-in units that need careful handling.
Yes. Every job is covered by Goods in Transit insurance and Public Liability insurance. The details are confirmed in writing before your deposit is taken. This applies across all our services including , , and .
We recommend booking 4 to 6 weeks ahead for a standard house move, particularly for Fridays and end-of-month dates. If your situation is urgent, our 24/7 availability means we can often accommodate last-minute moves at short notice. Call us any time to check availability.
Yes. When you book a packing service with us, all boxes, packing paper, bubble wrap, tape, and labels are included in the price. You do not need to source anything separately. This applies whether the packing is booked alongside a or as a standalone service.
Yes. Our partial packing service means you handle what you are comfortable with and we take care of the rest. Most customers ask us to handle the kitchen, fragile items, and any rooms that are hard to organise under time pressure. and let us know which rooms you need covered.
Yes. We can unpack at the new property, place items in the correct rooms, and remove all packing waste. Ask about this when you .
A full pack for a two-bedroom flat typically takes around half a day for two packers. A three or four-bedroom house usually takes a full day. The exact time depends on the volume and how much specialist wrapping is needed. We will give you an honest estimate when you .
Yes. We offer flexible self storage with a range of options to suit different timescales. Whether you need a few days of storage between completion dates or a longer-term solution, to discuss what works for your situation.
Our storage facilities are monitored and access-controlled. Your belongings are held securely and you have a single point of contact for both your removal and your storage.
For as long as you need. We offer both short-term and long-term storage, priced transparently with no hidden fees for extending your period. to discuss your requirements.
Yes. We carry out across the Midlands, including single-room moves, multi-floor office relocations, retail units, and warehouses. We plan around your trading hours and can work evenings and weekends to reduce operational downtime.
We handle IT equipment as part of . For server racks or sensitive infrastructure, let us know at the survey stage so we can confirm the right approach. for larger commercial jobs.
Yes. Weekend and overnight moves are a standard option for commercial customers. or to discuss your requirements.
Yes. Our covers moves from the Midlands to anywhere in the UK. We plan the route, the crew, and the vehicle size around your destination and manage the full move from loading to delivery.
We recommend at least 4 to 6 weeks ahead for a long distance move. to check availability and lock in your date.
Yes. We coordinate from our Northampton base, covering air freight and sea freight routes to destinations across Europe and worldwide. We manage the packing, documentation, and destination delivery as a single service.
This depends on the destination country. We walk you through the required customs forms, inventory lists, and any country-specific requirements at the quote stage. or to discuss your destination.
We recommend at least 6 to 8 weeks for an overseas move, particularly for sea freight. as early as possible so we can confirm availability and start the documentation process.
Yes. Our is available alongside any removal or as a standalone booking. We clean to inventory standard, covering kitchens, bathrooms, carpets, and appliances, leaving the property ready for inspection.
Yes. Booking both together means one point of contact, one schedule, and one less thing to coordinate on moving day. and add cleaning when filling in your details.
We accept bank transfer and card payments. We also accept Klarna and Clearpay if you would prefer to spread the cost over instalments. Payment options are confirmed in your written quote.
A deposit is taken to secure your booking after you confirm a written quote. The balance is typically due before or on moving day. The exact schedule is confirmed in your .
No. Every quote is itemised and fixed before any payment is taken. Full details are in our .
We are based in Northamptonshire and cover the Midlands and beyond. Our main location pages are listed below:
If your area is not listed, and we will confirm whether we can cover your move.
